Last updated on 29/09/2026
We offer FREE shipping on every order only within India. Shipping time is 7 working days for items available in stock and 21 working days for made-to-order items. Your order will be shipped to you fully insured. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.
Signed diamonds and Signed jewellery are produced within the made-to-order timeline. The inscription does not add to it. Each product page states whether a piece is in stock or made to order before you place your order.
For our Indian customers, after your item has been packaged, it will be shipped and delivered free via our Shipping partners namely RVC Logistics, DTDC, Bluedart, etc.
Packaging
Every jewellery package from us arrives at your doorstep in a durable, tamper-proof packing. Whether it is a jewellery or solitaire, your item is delivered to you in an exclusive Jewelbox box along with the relevant certificates.
Every Signed diamond and every piece of Signed jewellery is delivered with a loupe, packed inside the Jewelbox box. Please check that the loupe is present when you open the package and tell us within 48 hours if anything is missing.
Free Gift Packaging
In case your purchase is intended as a gift, we offer free gift packing, along with a gift message of your choice. Your gift will be delivered in distinctive Jewelbox gift packing. So whether you order a gift to give to your loved ones personally, or want us to deliver it, the recipient is sure to be impressed.
We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
