SHIPPING POLICY

Last updated on 09/06/2022

We offer FREE shipping on every order only within India. Shipping time is 48 – 72hrs for ‘Available in Stock’ items and 25 business days for Make to order items. Your order will be shipped to you fully insured. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.

For our Indian customers, after your item has been packaged, it will be shipped and delivered free via our Shipping partners namely BVC Logistics, DTDC, Bluedart, etc.

Packaging

Every jewellery package from us arrives at your doorstep in a durable, tamper-proof packing. Whether it is a jewellery or solitaire, your item is delivered to you in an exclusive Jewelbox’s box along with the relevant certificates.

Free Gift Packaging

In case your purchase is intended as a gift, we offer free gift packing, along with a gift message of your choice. Your gift will be delivered in distinctive Jewelbox gift packing. So whether you order a gift to give to your loved ones personally, or want us to deliver it, the recipient is sure to be impressed.

We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Last updated on 26/10/2023

We offer FREE shipping and insurance on every order. If the products are made to order, they are delivered within 21 days from the date of placing the order. If the product is ready in stock, they are delivered within 5-7 days from the date of placing the order.

Orders are delivered through our shipping partners namely Sequel Logistics and BVC Logistics. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.

Cancellations

Refunds will be made for any canceled orders. Orders cancelled within 24 hours of placing the order are entitled for full refund. Orders canceled 24 hours after placing the order will lead to a Processing Charge of Rs. 1000 that will be borne by the customer.

Packaging

Every jewellery package from us arrives at your doorstep in a durable, tamper-proof packaging. Your item is delivered to you in an exclusive Jewelbox box along with the relevant certificates and invoices.

Free Gift Packaging

In case your purchase is intended as a gift, we offer free gift packing, along with a gift message of your choice. Your gift will be delivered in a distinctive Jewelbox gift packing. So whether you order a gift to give to your loved ones personally, or you want us to deliver it, the recipient is sure to be impressed.

 

We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.